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Help and Frequently Asked Questions


Is Shreeshivam.com a secure site?

Providing our customers with a safe and secure shopping experience is critical for us. Your credit card transactions are encrypted and our servers are secure to protectyou and your information. We will never sell or provide your information to an outside party. Please refer to our Privacy Policy for additional information.

What are your Terms and Conditions?

Shreeshivam.com Terms and Conditions can be found here.

How do I return my order?

For any reason, you may return your order to Shreeshivam.com within 10-15 days of the purchase date by visiting the returns page. Please review the terms and conditions on our returns page for additional information about returning goods. Depending on the reason for return you may be responsible for shipping and handling charges.

How do I exchange my order?

We do not offer direct exchanges. If you would like to exchange goods, we ask that you simply place a new order for the replacement goods and visit the returns page within 10-15 days of your original purchase to return the goods you would like to return.

How do I cancel or change my order?

As soon as you place your order we begin processing it. Therefore, we are unable to change or cancel orders. Please visit the returns page to initiate a return if you wish to return goods. The terms and conditions for returns will apply.

Are your goods first quality?

All products we carry and sell are “first quality” and free of major defects.

How do I return defective goods?

You may return your order to Shreeshivam.com within 72 hours of receiving the order if they are defective. You will receive replacement goods via the same shipping service you chose during check out. Please report claims using the returns page.

How long will it take me to get my order?

10-15 Working Days.

How can I pay for my order?

Shreeshivam.com currently accepts Visa, MasterCard, Discover, and American Express Via Paytm & COD.

Who do I contact if I need other help?

Our friendly customer service team can be contacted by emailing customercare@shreeshivam.com. You can expect a response within 48 business hours.


Write to us:

Drop us a line and we'll get back to you as fast as we can. Write us on email now!

Email ID: customercare@shreeshivam.com


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